Terms of service

SHIPPING: Contact your sales rep or give us a call for your free freight program. Orders place before 4:00 PM P.S.T ship same day. Order ship from our warehouse in San Francisco, California, 94124. Some items like safes, key machines, and promotional items may not be included in our free freight policy. Free freight does not include special shipping requests like Next Day, Second Day, or Three Day shipments. Transit times are estimated and not guaranteed.

RETURNS: For items other then electronic merchandise, special orders and software, returns are allowed within 30 days of invoice with an approved RGA (Returned Goods Authorization). All electronic merchandise and software are non-refundable. Items must be in original condition, unopened, and uninstalled. All return goods are subject to 35% minimum restocking fee. Warranties are subject to manufacturers policy.